Items purchased through gshock.ca
- We guarantee all merchandise purchased through gshock.ca
- If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
- Returned watches must be in new/unworn condition and all packaging must be included to be accepted as a return.
- Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
- No refunds after 30 days.
- G-Shock does not cover the cost of return shipping.
To return an item purchased through gshock.ca
- Pack the item in the original packaging and shipping box, if possible.
- Include the original packing slip or copy of the receipt and reason for the return.
- Label the package with the following address and ship via carrier of your choice.
2433 Dollarton Hwy #105, North Vancouver, BC V7H 0A1
Send your order number and tracking number to firstname.lastname@example.org