Items purchased through gshock.ca

  • We guarantee all merchandise purchased through gshock.ca
  • If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
  • Returned watches must be in new/unworn condition and all packaging must be included to be accepted as a return.
  • Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
  • No refunds after 30 days.
  • G-Shock does not cover the cost of return shipping.

To return an item purchased through gshock.ca

  1. Pack the item in the original packaging and shipping box, if possible.
  2. Include the original packing slip or copy of the receipt and reason for the return.
  3. Label the package with the following address and ship via carrier of your choice.

G-Shock Canada

2433 Dollarton Hwy #105, North Vancouver, BC V7H 0A1

 

Send your order number and tracking number to cs@gshockcanada.ca

Your cart
FREE SHIPPING on any order over $99 DETAILS
Free Shipping on $99+ Orders
Optional $20 Express (1-3 business day) Shipping

Contact Us

Customer Service/Warehouse Hours: Weekdays, 9am - 5pm PST