We deduct shipping label costs on returns, from the total product refund. If your return amount is less than the cost of the shipping label an invoice will be emailed to you. Please note that only the cost of the original item is refundable.
If you received an incorrect item or would like to make a warranty claim on a purchase from gshock.ca please contact us directly.
No returns/refunds after 30 days.
In person returns will not be accepted. Returns must be shipped using our return portal.
We guarantee all merchandise purchased through gshock.ca.
Returned watches must be in new/unworn condition and all packaging must be included to be accepted as a return.
All sale items are final sale.
Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
Free/Gift with purchase items not included inside your return shipment will have their value deducted from your return total.
Excessive abuse of our returns will receive a $10 restocking fee per item returned or refusal of further orders.
Frequently asked questions about returns, refunds, and exchanges.
How do I return?
- Visit our returns center
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
- Within 30 days from the date of purchase
- In unused and resellable condition
- In the original packaging with all the tags intact
What items are non-refundable?
The following items cannot be returned:
- Gift cards
- Discounted items (if applicable)
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
What are the refund options?
The following refund options are supported:
- Refund to the original payment method
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval. Free/Gift with purchase items not included inside your return shipment will have their value deducted from your return total.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us.
GSHOCK.CA IS MOVING!
DETAILS
FOR IMMEDIATE RELEASE:
CASIO G-SHOCK UNVEILS LATEST S SERIES COLLECTION FEATURING PASTEL COLORWAYS
Three New Designs That Compliment Summer Style
DOVER, NEW JERSEY, JUNE 19, 2018 -Today, Casio G-SHOCK announces the latest color additions to its S Series line of women’s watches Encompassing the popular GMAS120 face design, which offers a rearranged combination of analog and digital dial displays, the S Series GMAS120DP collection will debut just in time for the summer. Featuring soft, pastel colors on the case and band with pastel dials adorned with metallic highlights, the watches in this collection boast an understated, matte look in light shades of blue (GMAS120DP-2A), pink (GMAS120DP-4A) and purple (GMAS120DP-6A) and add a touch of flair to your summer style.
Each model comes equipped with standard G-SHOCK technology, with features including:
Additional Features Include:
- 200M water resistance and shock resistance
- Magnetic resistance
- Auto LED Light
- World time (48 cities + UTC),
- 4 daily alarms and 1 snooze
- 1/1000th second stopwatch
- Countdown timer
- 12/24 hour formats
- 45.9mm case size
The GMAS120DP-2A, GMAS120DP-4A, and GMAS120DP-6A will retail for $130 and beginning in July 2018 and can be purchased at major G-SHOCK retailers,, including Macy’s shopcasio.comand the G-SHOCK Soho Store.
About G-SHOCKCASIO’s shock-resistant G-SHOCK watch is synonymous with toughness, born from the developer Mr. Ibe’s dream of ‘creating a watch that never breaks’. Over 200 handmade samples were created and tested to destruction until finally in 1983 the first, now iconic G-SHOCK hit the streets of Japan and began to establish itself as ‘the toughest watch of all time’. Each watch encompasses the 7 elements; electric shock resistance, gravity resistance, low temperature resistance, vibration resistance, water resistance, shock resistance and toughness. The watch is packed with Casio innovations and technologies to prevent it from suffering direct shock; this includes internal components protected with urethane and suspended timekeeping modules inside the watch structure. Since its launch, G-SHOCK has continued to evolve, continuing to support on Mr. Ibe’s mantra “never, never give up.” www.gshock.com
About Casio America, Inc.
Casio America, Inc., Dover, N.J., is the U.S. subsidiary of Casio Computer Co., Ltd., Tokyo, Japan, one of the world’s leading manufacturers of consumer electronics and business equipment solutions. Established in 1957, Casio America, Inc. markets calculators, keyboards, mobile presentation devices, disc title and label printers, watches, cash registers and other consumer electronic products. Casio has strived to realize its corporate creed of “creativity and contribution” through the introduction of innovative and imaginative products. For more information, visit www.casiousa.com.
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