• We deduct shipping label costs on returns, from the total product refund. If your return amount is less than the cost of the shipping label an invoice will be emailed to you. Please note that only the cost of the original item is refundable.
  • If you received an incorrect item or would like to make a warranty claim on a purchase from gshock.ca please contact us directly.
  • No returns/refunds after 30 days.
  • In person returns will not be accepted. Returns must be shipped using our return portal.
  • We guarantee all merchandise purchased through gshock.ca.
  • Returned watches must be in new/unworn condition and all packaging must be included to be accepted as a return.
  • All sale items are final sale.
  • Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
  • Free/Gift with purchase items not included inside your return shipment will have their value deducted from your return total. 
  • Excessive abuse of our returns will receive a $10 restocking fee per item returned or refusal of further orders.

    • Click here to begin a return.


    Frequently asked questions about returns, refunds, and exchanges.

    How do I return?

    What items are returnable? 

    What items are non-refundable? 

     The following items cannot be returned:

    The item I received is damaged!

    If the purchased product is faulty, reach out to us within 7 days of the delivered date.

    Can the items be exchanged?

    Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.

    What are the refund options?

    The following refund options are supported:

    How do I ship back the items?

    For instructions on how to ship the returned products, refer to the email received after placing the return request.

    How soon will I get my refund?

    Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval. Free/Gift with purchase items not included inside your return shipment will have their value deducted from your return total. 

    My question is not addressed...

    If you have any queries regarding return or refund, reach out to us.

    Click here to begin a return.
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    GSHOCK.CA IS MOVING! DETAILS
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    G-SHOCK GSTB400-1A G-STEEL Men's Watch
    G-SHOCK GSTB400-1A G-STEEL Men's Watch

    G-SHOCK GSTB400-1A G-STEEL Men's Watch

    Free Gift
    $430.00

    Other Colors

    G-SHOCK GSTB400BD-1A2 G-STEEL Men's Watch
    G-SHOCK GSTB400D-1A G-STEEL Men's Watch
    G-SHOCK GSTB400X-1A4 G-STEEL Men's Watch
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    G-Steel GSTB400-1A

    OVERVIEW

    Introducing a new lineup of slim G-STEEL GSTB400 models with new, improved designs made possible by a thin module and carbon core guard structure. The standard model in this lineup, the GSTB400-1A sports a silver color face and resin band.

    The GSTB400 is made possible by even further miniaturization of its parts and thinning of its modules without sacrificing any Bluetooth or solar function. Power consumption has also been significantly reduced.

    In addition, the carbon core guard structure of this model helps to make it the thinnest of the G-STEEL Series (as of Apr 2021) while maintaining a high level of impact resistance. The thickness from the back cover to the bezel top is only 12.9 mm, which is more than one millimeter less than the GSTB100 model. In terms of design, the number of button guards has been reduced as much as possible, enabling the use of large stainless steel buttons that are slim yet easy to operate. The top bezel has been given five different finishes, while the middle bezel has been given four different finishes, which creates an elegant effect and changes the appearance of the texture of the metal depending on the viewing angle.

    FEATURES

    • Shock Resistant
    • Module: 5631
    • Size of case: 51×50×14.5mm
    • Total weight: 91g
    • Mobile link (Wireless linking using Bluetooth®)
    • Carbon Core Guard structure
    • Mineral Glass
    • Neobrite
    • 200-meter water resistance
    • Case / bezel material: Carbon / Stainless steel
    • Shock Resistant
    • Carbon Core Guard structure
    • Mineral Glass
    • Neobrite
    • 200-meter water resistance
    • Case / bezel material: Carbon / Stainless steel
    • Resin Band
    • Double LED light
    • LED light for the face (Full auto LED light, Super illuminator, selectable illumination duration (1.5 seconds or 3 seconds), afterglow)
    • LED backlight for the digital display (Full auto LED light, Super illuminator, selectable illumination duration (1.5 seconds or 3 seconds), afterglow)
    • Tough Solar (Solar powered)
    • Mobile link (Wireless linking using Bluetooth®)
    • World time
    • 39 time zones* (39 cities + coordinated universal time), daylight saving on/off, auto summer time (DST) switching, Home city/World time city swapping
    • *May be updated when connected to a smartphone.
    • 1/1000-second stopwatch
    • Measuring capacity:
    • 00'00''000~59'59''999 (for the first 60 minutes)
    • 1:00'00''0~23:59'59''9 (after 60 minutes)
    • Measuring unit:
    • 1/1000 second (for the first 60 minutes)
    • 1/10 second (after 60 minutes)
    • Measuring modes: Elapsed time, split time
    • Countdown timer
    • Measuring unit: 1/10 second
    • Countdown range: 24 hours
    • Countdown start time setting range: 1 second to 24 hours (1-second increments, 1-minute increments and 1-hour increments)
    • 5 multi-function alarms (with daily, 1 time, schedule)
    • Hourly time signal
    • Hand shift feature (Hands move out of the way to provide an unobstructed view of digital display contents.)
    • Battery level indicator
    • Full auto-calendar (to year 2099)
    • 12/24-hour format
    • Button operation tone on/off
    • Power Saving (display goes blank and hands stop to save power when the watch is left in the dark)
    • Regular timekeeping
    • Analog: 3 hands (hour, minute (hand moves every 10 seconds), second),
    • Digital: Hour, minute, second, pm, month, date, day
    • Accuracy: ±15 seconds per month (with no mobile link function)
    • Approx. battery operating time:
    • 6 months on rechargeable battery (operation period with normal use without exposure to light after charge)
    • 20 months on rechargeable battery (operation period when stored in total darkness with the power save function on after full charge)
    • LED:White
    • Module: 5631
    • Size of case : 46.6×49.6×12.9mm
    • Total weight: 91g
    Full Specs
    Specification
    • Shock Resistant
    • Carbon Core Guard structure
    • Mineral Glass
    • Neobrite
    • 200-meter water resistance
    • Case / bezel material: Carbon / Stainless steel
    • Resin Band
    • Double LED light
    • LED light for the face (Full auto LED light, Super illuminator, selectable illumination duration (1.5 seconds or 3 seconds), afterglow)
    • LED backlight for the digital display (Full auto LED light, Super illuminator, selectable illumination duration (1.5 seconds or 3 seconds), afterglow)
    • Tough Solar (Solar powered)
    • Mobile link (Wireless linking using Bluetooth®)
    • World time
    • 39 time zones* (39 cities + coordinated universal time), daylight saving on/off, auto summer time (DST) switching, Home city/World time city swapping
    • *May be updated when connected to a smartphone.
    • 1/1000-second stopwatch
    • Measuring capacity:
    • 00'00''000~59'59''999 (for the first 60 minutes)
    • 1:00'00''0~23:59'59''9 (after 60 minutes)
    • Measuring unit:
    • 1/1000 second (for the first 60 minutes)
    • 1/10 second (after 60 minutes)
    • Measuring modes: Elapsed time, split time
    • Countdown timer
    • Measuring unit: 1/10 second
    • Countdown range: 24 hours
    • Countdown start time setting range: 1 second to 24 hours (1-second increments, 1-minute increments and 1-hour increments)
    • 5 multi-function alarms (with daily, 1 time, schedule)
    • Hourly time signal
    • Hand shift feature (Hands move out of the way to provide an unobstructed view of digital display contents.)
    • Battery level indicator
    • Full auto-calendar (to year 2099)
    • 12/24-hour format
    • Button operation tone on/off
    • Power Saving (display goes blank and hands stop to save power when the watch is left in the dark)
    • Regular timekeeping
    • Analog: 3 hands (hour, minute (hand moves every 10 seconds), second),
    • Digital: Hour, minute, second, pm, month, date, day
    • Accuracy: ±15 seconds per month (with no mobile link function)
    • Approx. battery operating time:
    • 6 months on rechargeable battery (operation period with normal use without exposure to light after charge)
    • 20 months on rechargeable battery (operation period when stored in total darkness with the power save function on after full charge)
    • LED:White
    • Module: 5631
    • Size of case : 46.6×49.6×12.9mm
    • Total weight: 91g
    Full Specs

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